The trusted provider of rural health care services for our patients and families



Finance Office


286 16th Street
Burlington, Colorado 80807


(719) 346-4790

Hours:
Monday - Friday
8 am to 4:30 pm

Thank you for choosing Kit Carson County Health Service District for your health care needs.
We are committed to improving the health of the people in the community we serve.
This includes assisting our patients as they navigate the billing process.

Frequently Asked Questions


Q. How is my co-payment or coinsurance determined?
 
A. Co-payment and coinsurance amounts are determined by your insurance. If you have questions about these amounts, please contact your insurance company.
 
 
Q. When is my co-payment/coinsurance deposit due?
 
A. Your co-payment or deposit is due at registration.
 
 
Q. Can I receive a price estimate for medical services or procedures at KCCHSD?
 
A. Yes. To receive an estimate for any service or procedure, please call Patient Financial Services at 719-346-4790
 
 
Q. As a Medicare patient, why did I receive a bill for self-administrated drugs?
 
A. You have been seen at Kit Carson County Memorial Hospital as an outpatient, which includes ER visits & Observation Stays. During this time, your physician has ordered medications for you that can be taken orally. Medical considers those medications self-administered and therefore, they will not be covered by Medicare or by your secondary insurance. For questions, contact Medicare directly at 1-800-MEDICAR (1-800-633-4227).

 
Q. What is an Observation stay?
 
A. An Observation stay is a short stay different form an inpatient stay. If you are an observation patient, you will receive a brochure from our staff with information regarding this type of stay.
 

Patient Billing Information


Before You Recieve Care

Authorization for your insurance company is required for most surgeries, inpatient stays and some outpatient services, such as an MRI, CT scan and certain cardiac procedures.

To ensure that your care will be covered by your insurance, the registration will check with your doctor’s office regarding authorization and with your insurance regarding deductible and coinsurance. If you would like prices for certain procedures or tests contact the Finance Office.


Working with your Insurance Company

If you have Insurance:
We will bill your primary and secondary health insurance for you. You will receive a statement once your insurance has finalized their processing. This statement will reflect the balance due and should coordinate with the explanation of benefits letter you will receive form your insurance company. This may take up to six weeks or more.
 
If you do not have insurance:
You will receive a bill from Kit Carson County Memorial Hospital approximately two weeks after you receive care or are discharged. If you need assistance with your bill, a Financial Counselor will be available to assist you.